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Could MSPs be looking at a new client base?

Artificial Intelligence (AI) I is buzzword that everyone is using.  Day-to-day items are becoming smarter and people are buying products that seemingly make their life easier.  Hive helps you control your heating, Alexa makes purchases based on voice command, you can monitor food in the oven when out and adjust temperatures, your front door can be keyless, your doorbell is connected to your mobile phone, pet owners can have a live-feed to their pets all day, the list goes on!

Will widespread AI adoption change the way we support our IT systems?

Once the preserve of sci-fi writers everywhere, the prospect of welcoming artificial intelligence into our everyday lives is no longer a surprising or far-fetched idea for many of us.

From voice-controlled assistants like Siri and Alexa, to automated phone systems, marketing platforms and the long-awaited arrival of driverless cars, AI is already in use around us - and its reach is only set to grow in the coming years.

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