WHAT IS GDPR?

The EU's General Data Protection Regulation (GDPR) addresses that while technology has evolved in the last few decades, privacy laws have not. In 2016, EU regulatory bodies updated the current Data Protection Directive to suit the changing times. This law creates a comprehensive list of regulations that govern the processing of EU residents' personal data.

WHAT PERSONAL DATA IS COLLECTED?

Personally identifiable information is defined as information used to identify, contact or locate a person, including, but not limited to, name, home address, telephone number, credit card information and email address.

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site foration.com (“our site”). This includes information provided at the time of registering to download documents, subscribing to our newsletter or requesting further services. We may also ask you for information when you report a problem with our site
  • If you contact us, we may keep a record of that correspondence
  • Details of your visits to our site and the resources that you access
  • If you apply for a job, we may keep a record of that correspondance


HOW DO WE USE YOUR INFORMATION?

www.foration.com collects information such as IP addresses, ISPs and browser types, and broad demographic information to help us with site administration.  We may also track a user’s movement on the site to make improvements. You may also provide us with information using on online forms.

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
  • To carry out our obligations arising from any contracts entered into between you and us
  • To allow you to participate in interactive features of our service, when you choose to do so
  • To notify you about changes to our service

 If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services like those which were the subject of a previous sale to you.  If you are a new customer, we will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data.


ARE COOKIES USED ON THE SITE?

We use cookies to obtain information about the preferences of site visitors and clients.  They help us to improve our site and to deliver a better and more personalised service. 


WHAT CHOICES ARE AVAILABLE TO VISITORS REGARDING COLLECTION OF INFORMATION?

Visitors and clients may contact us to update personal information about them or correct any inaccuracies at any time by emailing info@foration.com

To have your personally identifiable information deactivated/deleted please contact info@foration.com.  While we endeavour to complete this action, due to backups it may be impossible to delete a record without retaining some residual information.  Regarding financial information, there may be some requests that cannot be completed due to legal requirements to hold information for a set period.  Please note that after deletion we do not transfer, sell or use any information.

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with this Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


WHAT PARTNERS AND SERVICE PROVIDERS HAVE ACCESS TO THE INFORMATION?

Foration has and will continue to enter into business relationships and partnerships with other vendors to provide the best service and suite of products for our visitors and clients.  Such vendors may have access to certain amounts of information to evaluate a client/visitor’s eligibility to take on a service.  Please note that our Privacy Policy does not cover third-parties/vendors/partners of Foration.  Please refer to the parties’ own websites to understand how they are using and protecting your data.  


DISCLOSURE OF YOUR INFORMATION 

We may disclose your personal information to third parties:

  • In the event we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If our business or substantially all its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our terms and conditions of supply and other agreements; or to protect the rights, property, or safety of our business, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


KEEPING YOUR DATA SECURE

Our employees are aware of our security policies and practices.  Customer information and access is limited depending on role and password protected.  Foration use two factor authentications for our systems. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


OUR ROLE AS AN MSP

As a reseller of third party products we cannot be held responsible for any data you share/hold with these providers.  Please refer to the individual websites for updates on their privacy policies.  If you hold company information offsite and want to ascertain the security of this, please email info@foration.com and we can provide basic contact information for these suppliers. It is then your responsibility to conduct research into the security level of such provider.  We endeavour to work with reputable, secure businesses to provide services for our clients.


UPDATES TO THIS PRIVACY POLICY

This policy will be reviewed and updated periodically.  We will make our visitors and clients aware of this by posting on the site and date stamping where possible.